ORA-00600: internal error code, arguments: [kjbrchkin:wgl] (Doc ID 2420500.1)

APLIES TO:

Oracle Database - Enterprise Edition - Version 11.2.0.1 to 12.1.0.2 [Release 11.2 to 12.1]
Information in this document applies to any platform.

SYMPTOMS

The database instance crashed with following errors.

alert log:

Sun Dec 07 16:03:39 2014
Errors in file /u01/app/oracle/diag/rdbms/h/h1/trace/h1_lms8_20877.trc (incident=233):
ORA-00600: internal error code, arguments: [kjbrchkin:wgl], [], [], [], [], [], [], [], [], [], [], []
Incident details in: /u01/app/oracle/diag/rdbms/h/h1/incident/incdir_233/h1_lms8_20877_i233.trc
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
Sun Dec 07 16:03:41 2014
Thread 1 advanced to log sequence 6282 (LGWR switch)
Current log# 2 seq# 6282 mem# 0: +HIGH/H/ONLINELOG/group_2.258.865533839
Sun Dec 07 16:03:42 2014
Archived Log entry 72129 added for thread 1 sequence 6281 ID 0x9596d89 dest 1:
Sun Dec 07 16:03:42 2014
Dumping diagnostic data in directory=[cdmp_20141207160342], requested by (instance=1, osid=20877 (LMS8)), summary=[incident=233].
Sun Dec 07 16:03:42 2014
System State dumped to trace file /u01/app/oracle/diag/rdbms/h/h1/incident/incdir_233/h1_lms8_20877_i233.trc
Sun Dec 07 16:04:24 2014
Errors in file /u01/app/oracle/diag/rdbms/h/h1/trace/h1_lms8_20877.trc:
ORA-00600: internal error code, arguments: [kjbrchkin:wgl], [], [], [], [], [], [], [], [], [], [], []
Sun Dec 07 16:04:25 2014
Dumping diagnostic data in directory=[cdmp_20141207160425], requested by (instance=1, osid=20877 (LMS8)), summary=[abnormal process termination].
Sun Dec 07 16:04:25 2014
Errors in file /u01/app/oracle/diag/rdbms/h/h1/trace/h1_lms8_20877.trc:
ORA-00600: internal error code, arguments: [kjbrchkin:wgl], [], [], [], [], [], [], [], [], [], [], []
Errors in file /u01/app/oracle/diag/rdbms/h/h1/trace/h1_lms8_20877.trc (incident=234):
ORA-484 [] [] [] [] [] [] [] [] [] [] [] []
Incident details in: /u01/app/oracle/diag/rdbms/h/h1/incident/incdir_234/h1_lms8_20877_i234.trc
Sun Dec 07 16:04:25 2014
Sweep [inc][233]: completed
Sweep [inc2][233]: completed
Sun Dec 07 16:05:00 2014
LCK0 (ospid: 20973) waits for event 'gcs enter server mode' for 76 secs.
Sun Dec 07 16:05:04 2014
Errors in file /u01/app/oracle/diag/rdbms/h/h1/trace/h1_lmhb_20895.trc (incident=273):
ORA-29770: global enqueue process LCK0 (OSID 20973) is hung for more than 70 seconds
Incident details in: /u01/app/oracle/diag/rdbms/h/h1/incident/incdir_273/h1_lmhb_20895_i273.trc
Sun Dec 07 16:05:05 2014
Dumping diagnostic data in directory=[cdmp_20141207160505], requested by (instance=2, osid=108019 (LMHB)), summary=[abnormal instance termination]

h1_lms8_20877.trc:

[TOC00000]
Jump to table of contents
Dump continued from file: /u01/app/oracle/diag/rdbms/h/h1/trace/h1_lms8_20877.trc
[TOC00001]
ORA-00600: internal error code, arguments: [kjbrchkin:wgl], [], [], [], [], [], [], [], [], [], [], []

[TOC00001-END]
[TOC00002]
========= Dump for incident 233 (ORA 600 [kjbrchkin:wgl]) ========
[TOC00003]
----- Beginning of Customized Incident Dump(s) -----
[TOC00004]
GCS RESOURCE 0x5fc579a28 hashq [0xeb167478,0x60c38e2a8] name[0xf96d.12] pkey 0.18.22175 domid 0
grant 0x6139e6c30 cvt (nil) send (nil)@6,0 write (nil),0@65536
flag 0x20000 mdrole 0x10 mode 0 scan 0.0 role GLOBAL
disk: 0x0000.32f62e57 write: 0x0000.00000000 lwbscn: 0x0000.32eaec0c cnt 0x0 hist 0xe7
xid 0x0000.000.00000000 sid 8 pkwait 0s rmacks 0
refpcnt 0 weak: 0x0000.32f622f8 inrcv 0
insts 8: mark for cr weak bast: 1 2 4 5 6 7 8
pkey 0.18.22175 undo 0 stat 0 masters[32768, 1->1] reminc 16
RM# 13 flg x0 type x0 afftime x756b831d, acquire time 697
#replays: 0:0 1:0 2:0 3:0 4:0 5:0 6:0 7:0
8:0 9:0 10:0 11:0
benefit 0, total 0, remote 0, remote cost 0
cr benefit 0, cr total 0, cr remote 0, cr remote cost 0
hv 4 [stat 0x0, 1->1, wm 32768, RMno 0, reminc 16, dom 0 inc 0 rcvendinc 0 valid ? 1]
kjga st 0x4, step 0.31.0, cinc 16, rmno 495, flags 0x6020
lb 16384, hb 32767, myb 45990, drmb 45990, apifrz 1
[TOC00005]
GCS SHADOW 0x6139e6c30,1621 resp[0x5fc579a28,0xf96d.12] pkey 0.18.22175
grant 0 cvt 0 mode 0x0 role 0x1 st 0x0 lst 0x40 GRANTQ rl G0
master 1 owner 4 sid 8 remote[0x93f30e68,897]
KJBL history 0x63.0x62.0x66.0x2a.0x28.0x3.0x2a.0xe.0x3.0x2a.0xaa.0x3.0x2a.0x10.0x62.0xaa.
cflag 0x0 sender 0 flags 0x0 replay# 0 abast 0x1.x0.1 dbmap (nil)
disk: 0x0 write request: 0x0 wcseq: x0
pi scn: 0x0 sq[0x613d0ca30,0x5fc579a68]
msgseq 0x0 updseq 0x0 reqids[0,897,0] lockseq x0
infop (nil).0 rcv scn: 0x0
pkey 0.18.22175
GCS SHADOW END
[TOC00005-END]
2014-12-07 16:03:39.719330 : kjbmbassert [0xf96d.12]
2014-12-07 16:03:39.719357 : kjbmsassert(0xf96d.12)(to 2)(lvl 4)
2014-12-07 16:03:39.719374 : kjbmsassert(0xf96d.12)(to 3)(lvl 4)
2014-12-07 16:03:39.719750 : kjbmsassert(0xf96d.12)(to 4)(lvl 4)
2014-12-07 16:03:39.719771 : kjbmsassert(0xf96d.12)(to 5)(lvl 4)
2014-12-07 16:03:39.719783 : kjbmsassert(0xf96d.12)(to 6)(lvl 4)
2014-12-07 16:03:39.719795 : kjbmsassert(0xf96d.12)(to 7)(lvl 4)
2014-12-07 16:03:39.719807 : kjbmsassert(0xf96d.12)(to 8)(lvl 4)
[TOC00006]
GCS SHADOW 0x613d0ca30,1702 resp[0x5fc579a28,0xf96d.12] pkey 0.18.22175
grant 0 cvt 0 mode 0x0 role 0x1 st 0x0 lst 0x40 GRANTQ rl G0
master 1 owner 8 sid 8 remote[0x6ffbc7f0,984]
KJBL history 0x63.0x62.0x66.0x2a.0x10.0x45.0x77.0xe.0x3.0x2a.0x77.0xe.0x3.0x2a.0x77.0xe.
cflag 0x0 sender 0 flags 0x0 replay# 0 abast 0x1.x0.1 dbmap (nil)
disk: 0x0 write request: 0x0 wcseq: x0
pi scn: 0x0 sq[0x5fc579a68,0x6139e6c30]
msgseq 0x0 updseq 0x0 reqids[0,984,0] lockseq x0
infop (nil).0 rcv scn: 0x0
pkey 0.18.22175
GCS SHADOW END
[TOC00006-END]
GCS RESOURCE END
[TOC00004-END]
----- End of Customized Incident Dump(s) -----
[TOC00003-END]

*** 2014-12-07 16:03:39.760
dbkedDefDump(): Starting incident default dumps (flags=0x2, level=3, mask=0x0)
[TOC00007]
----- SQL Statement (None) -----
Current SQL information unavailable - no cursor.
[TOC00007-END]

[TOC00008]

----- Call Stack Trace -----

kjbrchkinteg2 <- kjbrrefping <- kjbmprefuse <- kjmxmpm

CHANGES

CAUSE

 Due to bug 20169382

SOLUTION

 Bug 20169382 fixed in 12.2, request/apply patch 20169382 for your platform/version