Guided SR: ORA 600 [KSSRMP1] (Doc ID 2422621.1)

APPLIES TO:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

SYMPTOMS

The following error occurred in the alert log:

ORA-00600: internal error code, arguments: [KSSRMP1], [], [], [], [], [], [], [], [], [], [], []
ORA-17502: ksfdcre:3 Failed to create file /media/oracle_backup/***/inc1_***_979421954_data_D-***_I-676737832_TS-SYSTEM_***.dbf

The Call Stack Trace in the associated incident trace file shows:

<- dbgexExplicitEndInc <- dbgeEndDDEInvocatio <- nImpl <- dbgeEndDDEInvocatio
        <- kssrmpm <- ksfdfids <- ksfd_odmcrt <- ksfd_create1 <- ksfd_create

CHANGES

NONE at

 THE DATABASE LEVEL. NFS MOUNTED BACKUP DECAUSE

After recreating a damaged filesystem of a backup server and when triggering RMAN backup the process may get struck with the internal errors.

SOLUTION

Note:

When using a different folder name for the local mount point, as described in Doc ID 2094406.1, the problem still may still occur. However, the following workaround can help resolve the errors.

Workaround:

When using the /etc/fstab, replacing the hostname with IP address could help resolve these errors.

/etc/fstab (before):
***-backup***p.****.****.com:/data /media/oracle_backup nfs rw,bg,hard,intr,actimeo=0 0 0

/etc/fstab (after)
<ip-address>:/data /media/oracle_backup nfs rw,bg,hard,intr,actimeo=0 0 0

REFERENCES

NOTE:2094406.1 - ORA-600 [KSSRMP1] and ORA-17502 Running RMAN Backup to Direct NFS