Backup are failing and No Segment Indexes are core dumping
Business Unit / Program
OB Reporting database
Reason for Escalation
Missed requirement
Scope Change
Fix we did not plan
Documentation took longer than expected
Team Behind Schedule
Possible bug in DDBoost backup tool and negatively impacting virtual indexes. bouncing the database may help DDBoost and dropping Virtual Indexes helps database.
Business justification for expedited change implementation.
Detail Risk to business, revenue at risk, CSAT issues, etc.
Core dumps are filling the disk and freezing the application. Parodically core dumps are deleted and other trace files are deleted. And backup is running with no DD Boost.
Customer(s) impacted if change not being implemented
All OB customers accessing reporting database (CE) will be impacted. Manually we are protecting the application.